What is 3D Printing?

3D printing, also called additive manufacturing, is a process in which an object is made from a 3D CAD file by depositing materials (called filament) in layer upon layer upon layer. 3D printing can be used to produce many types of products.

What are the materials used in 3D Printing Materials?

Our 3D Printer uses filament to create the products.  This comes in a continuous strand that is 1.75mm in diameter.  The filament we use is called PLA (polylactic acid) which is derived from renewable, organic sources such as corn starch or sugar cane.  It comes in different formulations – PLA Matte, PLA Silk, PLA+, Super PLA +, PLA Pro.  There are different strength profiles.  There are different textures (matte is slightly rough, silk is very smooth and silky).  There are many different colours, some just one colour, some with two or more colours.

What is the difference between PLA Matte and PLA Silk?

PLA Matte has a matte surface.  There is no sheen to it, it is just a flat colour.  It also has a slightly rough texture to it when you run your finger along it, especially when you compare it to PLA Silk.  PLA Silk has a shiny, smooth and silky which you run your finger along it.  For people who like to pick at things or feel a textured surface, the matte surface might suit you best.  For people who love something super smooth, the silk surface might suit you best.

What do your fidgets feel like?

Our fidgets have two different textures – matte and silk.  The matte surface has a slightly rough texture and gives you a textural sensation on the tips of your fingers.  The silk surface is completely smooth and silky to touch.  For people who like to pick at things or feel a textured surface, the matte surface might suit you best.  For people who love something super smooth, the silk surface might suit you best.

Are your fidgets noisy?

Snake – they make a sound as you move the links around but not loud.

Ninja / Mini Ninja Star – Noisiest of all the fidgets when flipping in and out but not loud.

Worry Stone – almost silent.

8 Pointed Star – Noisiest of all the fidgets when flipping in and out but not loud.

Gyro Rings -  they make a sound as you spin the rings with speed, but less noise than a snake.

Gyro Keyrings – about the same noise as a snake, noise is made when spinning the rings.

Care and Safety Instructions.

The plastic that your product is made from is robust.  You can wash it with mild soap and warm (not hot) water and leave it to dry.  We advise that you do not use excessive force when playing with your fidget as this will break it.  We also advise that you keep these fidgets away from pets as chewing on the plastic is not advised and might result in breakages and ingestion.  We also advise that they not be used with children under 3 as in if the unfortunate event of a breakage, we don’t want the child putting small pieces in their mouths.

What happens if my fidget breaks?

If your fidget breaks and it is within 14 days from arrival, we will replace it for you.  Please read our “Refunds and Returns” policy for more details.

Can I return my fidget?

We do not issue refunds for change of mind.  Please read our “Refunds and Returns” policy for more details.

What are your postage options and delivery times?

We ship all our products with Australia Post.  We supply you with tracking information from Australia Post upon sending your order out with Australia Post.  Our delivery charges are calculated based on the packaging materials cost and the delivery costs set by Australia Post.  Shipping / Delivery times are set by Australia Post.  We offer Standard Shipping and Express Shipping  through Australia Post.  If you would like more details about Australia Post’s shipping services and delivery times, you can look at Postage calculator & delivery times - Australia Post (auspost.com.au).

Is click and collect available?

At this stage we are not doing Click and Collect.  We thank you for your understanding.

What is STL file?

A designer uses software like CAD to create the 3D Design.  The using the software, the file is exported as an STL File.  Then the STL file is put into another piece of software called a Slicer.  The Slicer then creates the “gcode” for uploading into the 3D Printer.  The 3D Printer can then use this gcode to produce the 3D item from filament.

Do you customise items?

We do customise items.  You can check out our Customised Gyro Rings as an example or look at our Custom Page for examples of custom items that we have made for our clients.

Can you print my design?

We are open to printing your design.  Please contact us for a quote on ben@print3d4u.com.au Please note that we don’t print items where the copyright is not owned by the client (such as items from Star Wars, Lego, Pokemon – that would be breaching the rights of LucasFilms, Lego, Nintendo) or the client doesn’t have the right licencing from the owner of the original design.  There are a lot of websites where you can download / purchase and download STL files.  These files come with licencing terms and conditions.  These terms and conditions need to be adhered to.  If we cannot legally print the design, we will not print the design.  We thank you for your understanding.

Do you design all of your items yourselves?

All of our custom work is designed by us.  We have purchased licences to print and customise some of our items.  The Ninja Star, the Mini Ninja Star, the Snake, the Gyro Rings, the Gyro Keyring, the Worry Stone, Harry the Articulated Lizard are all printed using a commercial licence from PrinttX’s Digital Products. The Spiral Cone was created by Thingiverse user Mixaprinter, and is licensed under Creative Commons - Attribution - Share Alike. The  Shopping Trolley Master Key (Australia) by wjohnsaunders is licensed under the Creative Commons - Attribution license. The Cinderwing3D Rose Snake, Cinderwing3D Cindersnake, Cinderwing3D Crystal Dragon 45cm, Cinderwing3D Crystal Dragon 62cm are produced under commercial licence through THANGS – Cinderwing3D. Nut Bolt (named as Nuts and Bolts) was created by Thingiverse user AmazingSpanoMan, and is licensed under Creative Commons - Attribution - Share Alike. Articulated Axolotl Flex Legs called Axolotl was created by Thingiverse user cerberon, and is licensed under Creative Commons – Attribution.  The Dice Holders are printed in partnership with VandeKrafts.com